We hope we answered them with the FAQs below but If you still can't find what you're looking for feel free to get in touch.
We design and and manufacture in small batches so we can keep a tight reign on quality and production. We also keep our prices quite affordable all year long. Consequentially we don't need to blow out all the excess stock at the end of the quarter, in most cases it's already sold out long ago.
Most major credit cards, PayPal, Amazon Pay, Apple Pay and Google Pay.
We ship just about everywhere. Free US shipping on all orders and outside the US Free on orders above $200. Please note customers are responsible for any duties imposed. We have no control over international duties.
Add items to your cart and enter your shipping address in the checkout to see what the shipping costs are outside the US for orders under $200.
We usually ship day of, and never more than two days afterwards. In the US it usually comes in less than a week.
We ship all orders USPS. You will get a tracking number with your receipt. It looks like this:
Shipped via USPS Tracking Number: LXXXXXXXXXXXX
We are happy to exchange unused/unworn merchandise. To begin the process of exchanging your purchase send an email to us with your order number and the item you wish to exchange.
Note, we will grant a full refund on your items, but not shipping.
Please contact us as soon as you know you require a return or an exchange. We allow 30 days, from the day you received your order, to return an item to us.
338 Berry St, Suite 2G
Brooklyn, NY 11249
Please contact us for returns/exchanges
Our sized products include a fit guide and tips right on the product page (just scroll down below the product description). All measurements are presented in inches unless otherwise stated and taken as specified. If you still aren’t sure what size to order after consulting the fit guide you can always contact us for more guidance.
We are working closely with Hincapie in cycling mad Columbia and Verge, who are in NYC and Lithuania. Both of our parters have long histories in the business and are developing cutting edge products. Most of the fabrics are from the esteemed MITI factory in Italy.
That depends. We always want to bring you something special so our products are made through small batch production. That being said, we might do multiple runs of an item. Or, we may choose to move on to something new. Sign up for our mailing list on the footer below and we will let you know whats coming first.
Your input is important to guide the process. Our work together will be iterative. That's why we include in your two rounds of revisions.